Solution 2: Manually configure RealTimes and RealPlayer to use UDP or TCP ports. If your firewall administrators would like more information about configuring the firewall to allow RealTimes and RealPlayer content, please have them read Service Unavailable, Offline, or Action Cancelled errors. If you know there is a firewall in place, RealTimes and RealPlayer can receive streamed media without compromising the security of the firewall. Solution 1: Ask the firewall administrator to allow RealTimes or RealPlayer traffic. If you are using the application on a corporate computer, check with your network administrator before proceeding if using it on a personal computer, you will need to contact the firewall software manufacturer.
How do I configure my application to work with a firewall?
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